Tech and AI, the Toyota Way

PRAISE FOR TECH & AI THE TOYOTA WAY “People are the best source of change—even technological—and that’s what this book makes possible: a culture where improvement is everyone’s job and progress is inevitable.” —DR. ERIC DICKSON, President and CEO of UMass Memorial Health “In this fantastic book Jeff Liker explores an underappreciated side of Toyota: how aggressively innovative it is, not by being quick but by getting it right!” —MICHAEL BALLÉ, PhD, co-author of The Gold Mine and 5-time Shingo Prize Winner “Cutting through the excitement surrounding digital tools and AI, this book offers a thoughtful, practical framework for helping your organization learn before it scales, shifting focus from the tools to the organizational capability needed to develop and use them wisely.” —MIKE ROTHER, author of Toyota Kata “Professor Liker has grown to understand and share the Toyota Way on a level I have?not seen outside Toyota. The Toyota Production System is fundamentally a?problem-solving system to drive performance and engagement. Tech and AI offer exciting potential to amplify human problem solving, not replace it. This is a timely, needed explanation based on real, gemba applications of how LEAN and Tech should work together.” —JAMIE BONINI, President of Toyota Production System Support Center at Toyota Motor North America “‘Jidoka is a humanistic approach to the human-machine interface. It liberates humans from the tyranny of the machine, freeing them to concentrate on tasks that involve exercising human creativity and judgment.’ (Toyota Production System, TMC 1992). Toyota has been philosophically and pragmatically pursuing this core precept since the very founding of the enterprise. Jeffrey Liker shares as never before the ramifications and practical applications of…