Untangling the Upgrade

Despite being ubiquitous, effective IT upgrades remain equally ellusive. How many times have you wondered who planned this and why are they inflicting it upon me? This book takes the results of interviews of numerous IT professionals to gather the best practices learned by hard knocks. Organized first for a dissertation but now distilled into an enjoyable and useful read to provide you the tools to better plan and manage your next IT upgrade. Don't struggle through your next upgrade, use these hard learned tools to make the change effortless and smooth.