Shared Services

This book is required reading for executives in charge of or part of a corporate staff function. Well written in a way that engages the reader to rethink what and how we deliver value as staff groups. Gordon D. Shank, Chief Marketing Officer, Levi Strauss & Company There really is a pot of gold at the end of the rainbow and this book is it. It should be required reading for any company contemplating shared services and for those that already have them who are looking for the next steps. H. Glen Walker, Vice President Finance and CFO for Europe, MEA and Asia, Whirlpool Corporation Provides a thoughtful analysis of the benefits of a consolidated service structure. Executives and managers responsible for improving the efficiency and effectiveness of core functions will find the book particularly useful. John E. Cleghorn, Chairman & Chief Executive Officer, Royal Bank of CanadaThe challenge of reducing costs and increasing efficiency is one that faces large and small companies alike. As competition intensifies in every market, it's not surprising that organizations should be seeking new ways of reducing overheads and improving the efficiency of their internal units.Organizations can either hack out inefficient staff group bureaucracies and hand them over to eager consulting outsource suppliers or adopt the only new creative business strategy to come along in the last fifty years: shared services. Finally a truly insightful and easy-to-understand reference on how to build and manage shared services the right way...Should be on the must read list' for any executive considering implementing shared services or needing a different approach to get the most from supporting services. Dennis Wymore, Manager Shared Services Consulting, Shell Services International, Inc. Quinn,…