Training in Interpersonal Skills

For undergraduate and graduate courses in organizational behavior and human resources. This book takes an applied approach by having students focus on developing and practicing interpersonal skills rather than learning pure management theory. An applied approach to developing and practicing interpersonal skills. By developing and practicing the material in Training in Interpersonal Skills, readers can learn how to build productive relationships for any situation. This text also helps readers master the skills necessary for personal and organizational effectiveness such as self-management, communication, teaming, and problem solving. The sixth edition includes several new pedagogical tools–such as self-assessment quizzes, exercises, cases, etc.–and information on the importance and usage of social networking.